Reset Password in Kaizen Openstack


This document describes how to reset the password.

  1. Logon to the helpdesk VM. ssh
  2. Run the command to reset the password. moc reset-password <username, which is usually the email> <pin requested by the user For example: moc reset-password 1321

The command will return

Password successfully reset for user

Where does that PIN come from?

  • Some people get password reset emails with the user emails and the pins.
  • There’s also a google doc that has this information and should be linked here.

How to get access to the helpdesk VM

  • Talk to Naved/Rado to give you access on that machine.